> For the complete documentation index, see [llms.txt](https://vshop.gitbook.io/vshop/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://vshop.gitbook.io/vshop/theme-sections/faq.md).
# FAQ
The FAQ Section helps answer common customer questions directly on the page — reducing support inquiries and improving user experience.
To customize the FAQ in our theme please follow the steps:
{% hint style="success" %}
Steps
1. In the theme editor (**Customize**), click **Add section**
2. Locate **FAQ**
3. **Save**
{% endhint %}
## Section Settings
**General**
* **Layout** – Choose how the FAQ section appears (*Default* is standard).
* **Color scheme** – Match the section with your theme (e.g., *Scheme 1*).
* **Remove default space between sections** – Toggle ON to make it visually tighter with adjacent sections.
***
**Section Padding**
Adjust spacing for balanced layout:
* **Padding top:** 0px
* **Padding bottom:** 0px
💡 *Tip:* Increase padding if you want more breathing space between this and nearby sections.
***
## **Block Settings**
Each **Custom Tab** represents one question-and-answer pair within the FAQ.
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**Content**
* **Title** – The question (e.g., *What is your return policy?*).
* **Tab content** –
* **Custom content** – Write the answer manually in the text box.
* **Page content** – Select an existing page (e.g., *Shipping Policy*) to display instead.
* **Tab content editor** – Add your detailed answer, with rich text, lists, or links if needed.
***
💡 **Tips:**
* Keep questions short and answers clear.
* Focus on practical info: shipping, returns, size guides, and payment methods.
* Use consistent tone and formatting for all FAQ items.
